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FAQ
What are your shipping charges?
Can I have my books shipped by UPS?
Can I have my books shipped by courier?
How often do you update your catalog?
How long will it take for my books to arrive?
Do you do appraisals?
When you say a book is in very good condition, what does that mean?
What if I don't like the book? Can I send it back?
Is it safe to send my credit card number by e-mail?
What is your privacy policy?
Where can I find your catalogs?
Are all your books listed on the Internet?
What are your shipping charges?
Our shipping charges are listed in the table below. Prices are in Canadian dollars.
| Surface | Destination | First Book | Each Extra Book | Estimated Arrival Time in Business Days |
| Canada | 11.40 | 3.00 | 5-14 days | |
| U.S. | 6.50 | 3.00 | 4-14 days | |
| International | 15.50 | varies | 6-21 days | |
| Air | Canada | 14.50 | varies | 2-3 days |
| U.S. | 8.75 | 4.25 | 3-10 days | |
| International | 15.50 | varies | 4-14 days |
Shipping and handling rates to some international destinations will vary. Please ask about our shipping and handling options when you order.
Can I have my books shipped by UPS? Can I have my books shipped by courier? How often do you update your catalogs? How long will it take for my books to arrive? Do you do appraisals? When you say a book is in very good condition, what does that mean? What if I don't like the book? Can I send it back? Is it safe to send my credit card number by email? What is your privacy policy? Where can I find your catalogs? Are all your books listed on the Internet?
We do not use UPS. We ship American and most international orders by U.S. Postal Service and Canadian orders by Canada Post. Having shipped many thousands of books through the postal system, we are very satisfied with its service and reliability.
Yes, we will ship by courier at your expense. We add a $5.00 surcharge per shipment because of the additional handling this service requires.
Our Internet catalogs are updated daily. As soon as we receive an order, we place the requested book on hold awaiting payment. This information is transferred to our catalog databases within 24 hours.
Canadian orders are shipped by Canada Post within 24 hours of receiving payment. American and most overseas orders are mailed regularly from Pembina, North Dakota . Then it's up to the post office! You can expect a book shipped by surface through Canada Post to arrive at a Canadian destination within three to seven days, longer for remote locations. USPS book rate deliveries take about the same time. Our overseas customers may wait about 3 weeks for regular mail and about a week for priority mail.
Sometimes. Although Burton frequently receives requests for appraisals, this service is mainly offered to institutions. Burton prefers to focus his efforts on acquiring quality books for the shop. However, if you have something interesting, by all means, bring it to us and we'll talk about it.
We try very hard to provide accurate and consistent descriptions of the condition of our books. You will notice that most of our books are listed as being in very good (VG) condition. You can expect some wear in a VG book. The spine or the corners might be slightly bumped; there may be minor edgewear or slight fading. For most books, these minor flaws are not a concern. After all, they are used books! When we list collectible books, however, we become even more fussy about the description and we make careful notes of every deficiency. If you need more information about the condition of a book, you can always call or email for assistance.
We do not send books on approval. We do our very best to provide detailed and accurate descriptions of our books so that our customers will know exactly what to expect. If our description of the book is inaccurate and you are dissatisfied, please call us to discuss the problem. We will make it right for you!
Our customers have not reported any problems with credit card transactions via email. Some customers send their credit card numbers in two separate emails. Others place their order by email, then phone or fax in their credit card number at a later time. We ask you to do whatever makes you the most comfortable.
At Burton Lysecki Books your privacy is important! The information we collect from you is necessary to process your order but it will be
kept strictly confidential and will not be sold, rented, loaned, or otherwise disclosed to anyone. Furthermore, we use an industry standard firewall to safeguard this personal information. But please keep in mind, "absolute security" does not exist on the Internet.
Burton Lysecki Books maintains catalogs at ILAB-LILA.com.
No. Burton Lysecki Books has 95,000 books in stock, 21,000 of which are listed on the Internet. We try to list about 180 books a week but even at that rate, and with new arrivals daily, we are unlikely to catalog all our books! Our store is full of interesting books. If you can't find a book in our catalogs, it doesn't mean we don't have it. Call us!
